Apple Store Laptops



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We’re here to help. Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.

Send your product to Apple

Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.

Find an Apple Authorized Service Provider

Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs. In some areas, you can even schedule a technician to perform an iPhone screen repair at your home or office.

Visit a Genius at an Apple Store

You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.

Learn more about your Apple Limited Warranty or AppleCare Product coverage status, and get service and repair information for a specific Apple product.

You can check if a provider is an Independent Repair Provider or an Apple Authorized Service Provider. Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty.

*Unless required by law, repairs made by Independent Repair Providers are not backed by Apple. Any damage that your device may incur by a non-Apple authorized repair provider is not covered by Apple’s Limited Warranty or an AppleCare plan.

Here's what you need

  • Make sure that your PC or Microsoft Surface is updated to the latest version of Windows 10.*
  • Have your Apple ID and password ready. If you don't have an Apple ID, you can create one.

*On Windows 7 or Windows 8, you can download iTunes for Windows on Apple's website.

Store

Explore iTunes for Windows

To navigate iTunes, use the buttons in the navigation bar at the top of the iTunes window. To switch to a media type, like Music, Movies, TV Shows, Podcasts, or Audiobooks, click the pop-up menu in the upper-left corner.

Listen to music

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Subscribe to Apple Music to access millions of songs, buy music from the iTunes Store, listen to Radio, or listen to music imported into iTunes.

Listen to Apple Podcasts

Discover and subscribe to podcasts that entertain, inform, and inspire. Browse free episodes and shows about a variety of topics.

Watch movies and TV shows

Browse categories to find movies and TV shows that you can buy, or find movies you can rent.

Listen to audiobooks

Browse categories to find audiobooks that you can buy.

Store availability and features might vary by country or region. See what you can buy in your country or region.

Manually manage and sync your iPhone, iPad, or iPod touch

You can use iTunes for Windows to back up and update your iPhone, iPad, or iPod touch, and to sync content from your computer to your device.

You can also use iCloud for Windows to access your photos, contacts, calendars, files, and more across all of your devices.

Change settings and manage your account

Best Buy Apple Laptops

  • Choose Account > View My Account to view information about your purchase history, manage your subscriptions, change your payment information, and more.
  • Choose Account > Sign Out to sign out of iTunes with your Apple ID and remove access to your content from iTunes.
  • Choose Edit > Preferences to change things like your language, set restrictions, and more.

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If you change your language in iTunes, you might have to quit iTunes and reopen it.

Need help?

  • If you need help downloading iTunes from the Microsoft Store or managing iTunes on Windows 10, contact Microsoft.
  • If you need help using iTunes or any of its features, contact Apple Support.

Learn more

  • Find more information about iTunes for Windows in the iTunes user guide.
  • Learn how to use Restrictions to block or limit access to excplicit content in the iTunes Store.
  • If you download iTunes from the Microsoft Store, iTunes will automatically update when a new version is available. Learn more about updating iTunes.
  • On a Chromebook, you can download the Apple Music app from the Google Play Store.
  • On a Mac with the latest version of macOS, use the Apple Music app, Apple TV app, Apple Podcasts, Apple Books, or Finder instead of iTunes.